Solaire Online FAQs

Indeed, PAGCOR (Philippine Amusement and Gaming Corporation) has licensed Solaire Online and it complies with all rules to guarantee a safe and secure gaming environment.

Solaire Online is available to everyone who is at least 21 years old and legally permitted to play online games. Players in Philippine jurisdictions that permit online gaming are the only ones with access to the platform.

On our homepage, click the "Register" button and provide the necessary information. You can begin using our games and features as soon as you have verified your account.

To safely reset your password, just click "Forgot Pin" on the login screen and adhere to the prompts.

Yes, go to the "Profile" area of your account after logging in and updating your information. You might need to provide identification to make changes to sensitive data. By going to Solaire Rewards Club or getting in touch with our customer service, you can confirm your identity.

We will automatically create a virtual membership ID for you, which you can access through MySolaireApp. A physical copy can be obtained from Solaire Rewards Club on the property or on your next visit.

We accept a variety of payment methods, including bank transfers, debit cards, e-wallets, and over the counter

To add money, sign in to your account, click "Deposit", pick your preferred payment option, and then follow the instructions.

Select your preferred withdrawal method in the "Withdraw" section and enter the required information. Depending on the method you select, processing time frames can change. PesoNet withdrawals take one to three banking days.

Indeed, depending on the payment type, there are minimum and maximum limits.

Yes, to initiate a withdrawal, your account must be fully verified. This process ensures the security of your transactions and compliance with regulatory standards. Please complete all necessary verification steps to enable withdrawals.

Solaire Online offers a wide range of games. Explore “Live Slots”, “Live Casino” and “E-Games” for the full list.

Yes, we consistently offer exciting promotions for new and existing players, including first-time deposit bonuses, cashback, rebates, and more. Visit the "Promotions" page to see our current offers.

To claim a bonus, follow the instructions provided on the "Promotions" page. Once you meet the eligibility criteria, most bonuses apply automatically.

Yes, patrons earn status points by playing table games, live slots, or e-games on Solaire Online and it is dependent on the type of game they play and how they wager.

Sports betting rules could easily be found on the footer of the Homepage.

You can navigate through the Sports section of the site and make anywhere from 1 to 30 selections. As you make selections, they will populate on your betting slip from where you can choose the type of bet you wish to place along with the stake amount you wish to use to place it with.

Minimum bet for all is 10PHP while Maximum varies between Sports, Leagues, events and or markets. However, you may click on “MAX” button to find out the maximum stake that could be placed for a certain selection to easily see the maximum amount of stake that could be placed.

Cancellation of bet is not possible however, Cashout function is. The cashout functionality is subject to availability and does not have 100% uptime. It may be suspended during key situations in an event or during contested situations. Also, the amount of cashout is not always guaranteed to be 100% of the stake amount, it could go higher or lower than the stake amount depending on the situation of the event.

If an event/match is suspended for a period of time, abandoned or cancelled, then all bets for the match will be voided. If the bet/s was/were placed for player specific market/s and the said player was unable to play zero minutes of the game, the bet would then be voided. For single selections voided bet means 100% of the stake would be returned. Void bets in a combo/multiple bet/s will be treated as non-multiplier and the stake will be based on the remaining selections in the bet.

It can be seen by clicking Bet History on the Sportsbook page alongside Home and Inplay.

Yes, we protect your data and transactions with innovative encryption and security procedures. Refer to the Privacy Policy.

Our goal at Solaire Online is to encourage responsible gaming. To assist players in identifying and resolving possible gambling problems, we offer resources. Please visit our Responsible Gaming page for additional details. For those who need help, the Philippine Amusement and Gaming Corporation (PAGCOR) also provides a Player Exclusion Program, Form available at www.pagcor.ph/regulatory/responsible-gaming.php

For resources and support services, please visit our "Responsible Gaming" area or get in touch with our customer service if you need assistance.

Check your device's settings and internet connection first. For help, get in touch with our customer service staff if the problem continues.

Yes, Solaire Online is mobile-friendly. You can use the browser on your tablet or smartphone to access our platform.

Our support staff is available around the clock by phone, email, or live chat at [email protected].

For the most recent announcements and updates, check our website.